Maintenance Renewals
Customers with current Maintenance for their product are entitled to upgrade to the latest version of that product or its successor at no extra cost, this covers all minor and major versions, as well as receive free technical support for up to 5 accidents. Maintenance is always purchased for a specific term, typically for 1, 2, or 3 years. "Current" means that the Maintenance term has not lapsed or been terminated, and the Maintenance entitlement is in effect.
Maintenance must be renewed prior to expiry (the End Date) for continued access to Maintenance benefits.
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